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Carolina ADHD Coaching Terms of Service

Effective Date: July 1, 2026

Carolina ADHD Coaching is a service of DNL Coaching and Creative, LLC. Carolina ADHD Coaching also operates a number of custom-built tools and applications as services of DNL Coaching and Creative, LLC, which may include Focus Mission (focusmission.app), Daily XP (dailyxp.club), Training Programs (https://carolinaadhdcoaching.mykajabi.com/), DaniDigest (danidigest.com), and other tools developed from time to time. By accessing https://carolinaadhdcoaching.com, supercharge.carolinaadhd.com and other subdomains of carolinaadhd.com and carolinaadhd.app, or using any of these tools and services, you agree to these Terms of Service.

Coaching Is Not Therapy or Medical Treatment

Coaching services are not intended to replace therapy, counseling, or any form of medical care. Do not use our services if:

In any emergency, call 911 or seek immediate help from a licensed provider.

Emergencies and Crisis Situations

Carolina ADHD Coaching provides coaching, accountability, education, and executive function and skill-building services. Coaching services are not therapy, counseling, medical care, psychiatric treatment, crisis intervention, or emergency services.

Text messages, emails, app messages, and other communications are not monitored continuously and should not be used for urgent, emergency, or crisis situations.

If a client is experiencing a medical emergency, mental health crisis, thoughts of self-harm, or any situation involving immediate risk of harm to themselves or others, they should call 911, contact local emergency services, reach out to a licensed mental health professional, or call or text 988 immediately.

Carolina ADHD Coaching cannot guarantee immediate responses to messages, emails, or requests for support.

Fees & Payment Terms

All coaching services must be prepaid.

We accept credit/debit cards through Stripe.

By providing payment details, you authorize recurring charges as outlined in your selected plan.

No refunds are issued for missed sessions.

Supercharge Your School Year Program

The Supercharge Your School Year program is a six-week coaching program for students ages 8–20(ish) and their families, delivered through a combination of:

Enrollment and payment for this program are processed through supercharge.carolinaadhd.com.

Program Pricing and Billing

The initial program fee is $195, charged at the time of enrollment, and is non-refundable.

Following the initial six-week program period, access continues on a recurring monthly basis at $47/month, charged automatically to the payment method provided at enrollment, until canceled. By enrolling, you authorize these recurring charges.

You may cancel the recurring monthly continuation at any time by emailing danielle@carolinaadhdcoaching.com or visiting our contact page at https://carolinaadhdcoaching.com/contact/. Cancellation stops future charges but does not entitle you to a refund of the initial $195 program fee or any prior monthly charges already billed.

Families enrolling more than one child from the same household pay an additional one-time fee per additional child at enrollment. The recurring monthly continuation fee applies once per family, regardless of the number of children enrolled.

Group Coaching Format

Supercharge Your School Year is delivered as small-group coaching, not individual 1:1 coaching. Students participate alongside peers in live sessions led by Coach Danielle. Cameras may be required to remain off for students during sessions; Coach Danielle remains on camera throughout.

Subscriptions & Billing

Coaching plans are billed monthly or quarterly.

Subscriptions auto-renew unless canceled before the renewal date.

Cancel anytime by contacting us or using your account portal.

Cancellations take effect at the end of your billing cycle. No prorated refunds.

Missed Sessions & Makeups

No makeups are offered for missed or late-canceled sessions.

If your coach must cancel, a makeup session will be offered at no additional cost.

Client Coaching Agreement

Coaching is a collaborative process.

Clients are responsible for their own decisions, actions, and outcomes.

Coaching does not prevent, cure, or treat any mental disorder.

Clients agree to seek professional support for legal, medical, or psychological needs outside the scope of coaching.

If under mental health care, we recommend informing your provider.

Code of Conduct

Respectful communication is required.

Harassment, abuse, or solicitation of any kind may result in immediate termination of services without refund.

Tools, Technology, and AI Assistance

Carolina ADHD Coaching uses a variety of digital tools to support coaching services, including scheduling systems, communication platforms, habit tracking tools, personalized coaching resources, and custom-built applications created specifically for clients.

Some tools may be developed or enhanced using AI-assisted software development platforms, including tools such as Lovable and similar technologies.

Certain coaching tools — including but not limited to Task Breaker, Perfectionism Check, and similar self-service tools — are programmed by Coach Danielle using her professional coaching methodology, judgment, and guidance, and generate individualized output in real time based on the client’s own inputs. These tools do not involve a human reviewing each individual output before it is shown to the client. This is distinct from an “automated decision about a client” — the tools operate within parameters, rules, and coaching frameworks that Coach Danielle has personally designed and programmed, rather than making independent decisions about a client’s care, diagnosis, or treatment.

All other coaching recommendations, decisions, interpretations, and client guidance are reviewed and directed by Carolina ADHD Coaching. AI is used as a support tool and does not replace professional judgment, human oversight, or the coaching relationship. Carolina ADHD Coaching does not use AI to make automated decisions about clients without human review.

Custom Coaching Tools and Communications

As part of the coaching experience, Carolina ADHD Coaching may provide personalized tools, reminders, check-ins, accountability systems, dashboards, forms, assessments, or other resources designed specifically for individual clients.

These tools may store information provided by clients or parents, including goals, routines, coaching notes, task lists, progress updates, assessment responses, and communication preferences. This information is used solely to support coaching services and improve the client experience.

While reasonable efforts are made to protect client information, no online platform or electronic communication system can guarantee absolute security.

Account Access and Shared Logins

Access credentials, login links, and personalized tool URLs are issued for the use of the enrolled client (and their parent or guardian, for minor clients) only, and may not be shared with or used by any other individual, including siblings, friends, or other family members who are not separately enrolled.

Carolina ADHD Coaching is not responsible for any consequences arising from shared, lost, or compromised login credentials. We reserve the right to monitor for usage patterns inconsistent with a single enrolled client — including simultaneous access from multiple distinct locations — and to limit, suspend, or require re-verification of access if unauthorized sharing is suspected.

Electronic Communications

Clients and parents consent to receiving communications electronically, including email, text messages, forms, reminders, scheduling notifications, coaching platform communications, app notifications, and other digital communications related to coaching services.

While Carolina ADHD Coaching takes reasonable steps to protect information, no electronic communication system can guarantee complete security. By using these services, clients acknowledge and accept the inherent risks associated with electronic communications.

Text Messaging and Accountability Support

Text Messaging and Accountability Support
Coaching services may include text messages, accountability check-ins, appointment reminders, progress updates, educational content, and other supportive communications delivered through text message, email, app notifications, or approved coaching platforms.

Messages may be sent through third-party providers, including QUO, Twilio, SimpleTexting, and other communication platforms used by Carolina ADHD Coaching.

Message frequency varies by client and program but typically does not exceed 10 messages per month unless additional support has been requested. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact Carolina ADHD Coaching directly.

Coaching communications are intended to provide support and accountability and are not monitored continuously. Text messaging is not an emergency service. If you are experiencing a medical or mental health emergency, call 911 or seek immediate assistance.

Parental Involvement and Communication for Minor Clients

Students under 18 must be enrolled by a parent or legal guardian.

Optional 15-minute monthly parent check-ins may be scheduled by guardians.

For clients under the age of 18, parents or legal guardians acknowledge that coaching services may include parent communications, progress updates, scheduling discussions, recommendations, observations, and other information reasonably necessary to support the client’s coaching goals and success.

Parents and guardians remain responsible for all healthcare, therapy, medication, educational decisions, and accommodations for their child. Coaching does not replace these responsibilities or the advice of licensed medical, mental health, or educational professionals.

No Guarantee of Results

Coaching is a collaborative process. Individual results depend on many factors, including participation, effort, circumstances, consistency, and follow-through.

Carolina ADHD Coaching does not guarantee specific outcomes, academic performance, grades, behavioral changes, organizational improvements, college admissions results, employment outcomes, or other measurable results. You acknowledge and agree that there are no warranties for specific results from our services.

HSA, FSA, 529 Plans, and Reimbursement

Carolina ADHD Coaching may provide receipts or documentation upon request. However, Carolina ADHD Coaching does not guarantee eligibility for reimbursement through Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), 529 plans, educational savings accounts, insurance reimbursement programs, tax deductions, or other benefit programs.

Clients and families are solely responsible for verifying eligibility requirements and obtaining any necessary approvals, documentation, tax guidance, or professional advice.

Technology & Third-Party Tools

We use a range of third-party platforms for communication, scheduling, payment, hosting, and service delivery, which may include Stripe, Calendly, Kit, QUO, Twilio, Lovable, Supabase, Zapier, Kajabi, Google Workspace, and other providers as needed.

We are not liable for third-party outages, data handling, or platform access issues.

Focus Lounge Policies

The Focus Lounge is a free, self-directed workspace available to current coaching clients in the Greenville area, located at 25 Woods Lake Rd., Suite 301, Greenville, SC 29607. It is intended for teens age 13 and up to use immediately before or after their scheduled coaching session.

The Focus Lounge is not tutoring, childcare, after-school care, or supervised or custodial care of any kind. It is an independent workspace; students are expected to work on homework, studying, reading, planning, or similar focused tasks on their own.

Parents and guardians remain solely responsible for the care, supervision, and timely drop-off and pick-up of their student in connection with Focus Lounge use. Carolina ADHD Coaching does not provide supervision, transportation, or custodial care outside of the student’s scheduled coaching session itself.

Focus Lounge access is available up to 60 minutes before or after a student’s scheduled session, during regular office hours when a coach is present and space allows; hours may be shorter following the last session of the day. Availability on non-coaching days may also be checked directly with Carolina ADHD Coaching. Use of the Focus Lounge is subject to space availability and may be limited or discontinued at any time.

Drinks are permitted; food and snacks, including any peanut products, are not permitted in the Focus Lounge.

The Focus Lounge is currently offered as a complimentary, beta service and may be modified, paused, or discontinued at any time without notice. Access to the Focus Lounge is not a guaranteed or contractual part of any coaching enrollment.

Limitation of Liability

Services are provided “as is.” No guarantees are made regarding outcomes.

DNL Coaching and Creative, LLC is not liable for indirect or consequential damages.

Release

You hereby release DNL Coaching and Creative, LLC and its successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that are either directly or indirectly related to or arise from your use of Carolina ADHD Coaching services. If you are a California resident, you waive California Civil Code Section 1542, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.” This release does not apply to claims resulting from fraud or unconscionable practices.

Indemnification

You agree to indemnify and hold harmless Carolina ADHD Coaching, DNL Coaching and Creative, LLC, and affiliates against any claims, losses, or damages resulting from your use of our services.

Force Majeure

We are not liable for delays due to events beyond our control, including natural disasters, pandemics, or service outages.

Severability

Should any provision of this Agreement be deemed illegal or unenforceable, it will be removed without affecting the remainder of the Agreement, which will remain valid and enforceable.

Governing Law

These terms are governed by the laws of South Carolina.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the full agreement between you and DNL Coaching and Creative, LLC.

Contact Us

DNL Coaching and Creative, LLC
https://carolinaadhdcoaching.com/contact