Carolina ADHD Coaching Privacy Policy Effective Date: May 28, 2025
Carolina ADHD Coaching is a service of DNL Coaching and Creative, LLC. Business Address: 8595 Pelham Rd, Suite 400 #510, Greenville, SC 29615 Website: https://carolinaadhdcoaching.com/contact/
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information in two ways:
- Voluntarily Provided: Information you provide to us directly, such as your name, email, phone number, address, or when filling out forms or contacting us.
- Automatically Collected: Information gathered through your browser or device, including IP address, browser type, location data, usage patterns, and device identifiers.
2. Personal Information We May Collect:
- Full name
- Contact information (email, phone, address)
- Date of birth (if provided)
- Health-related information (for service personalization, not diagnosis)
- Payment or billing data
3. How We Use Your Information We use your data to:
- Provide coaching and related services
- Communicate with you
- Schedule and manage sessions
- Improve website functionality and user experience
- Send marketing emails (you may opt out at any time)
- Fulfill legal obligations
4. Sharing Your Data We do not sell your personal data. We may share it with:
- Our internal team and contracted staff
- Service providers (e.g., email marketing, scheduling software)
- Legal authorities, if required
Current third-party services may include:
- Google Analytics
- ActiveCampaign
- Kit
- Calendly
- Voxer
- Basecamp
- OpenPhone
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies We use cookies to improve your experience on our site. You can manage cookie settings in your browser.
6. Data Security We implement commercially reasonable safeguards to protect your information. However, no online transmission is 100% secure.
7. Data Retention We retain your information only as long as needed for service delivery, legal obligations, or legitimate business needs.
8. Your Rights Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent to marketing
- File a complaint with a data protection authority
9. Children’s Privacy We do not knowingly collect information from children under 13 without parental consent.
10. International Users If you reside outside the U.S., your data may be transferred and processed in the U.S. By using our services, you consent to this transfer.
11. Business Transfers In the event of a sale, merger, acquisition, or transfer of assets, your personal information may be transferred as part of the transaction. Any acquiring entity will be required to honor the commitments we have made in this Privacy Policy.
12. External Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
13. Changes to This Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date. For significant changes, we may notify you directly where appropriate.
14. Contact Us If you have any questions or concerns about this policy, contact:
Danielle Lloyd
Owner, DNL Coaching and Creative, LLC
https://carolinaadhdcoaching.com/contact/
Additional Disclosures for California Compliance (US)
Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.
To make such a request, please contact us using the details provided in this privacy policy with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.
California Notice of Collection
In the past 12 months, we have collected the following categories of personal information enumerated in the California Consumer Privacy Act:
- Identifiers, such as name, email address, phone number account name, IP address, and an ID or number assigned to your account.
- Customer records, such as billing and shipping address, and credit or debit card data.
- Demographics, such as your age or gender. This category includes data that may qualify as protected classifications under other California or federal laws.
- Commercial information, such as products or services history and purchases.
- Internet activity, such as your interactions with our service.
- Audio or visual data, such as photos or videos you share with us or post on the service.
- Geolocation data.
- Employment and education data, such as data you provide when you apply for a job with us.
- Inferences, such as information about your interests, preferences and favorites.
For more information on information we collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.
Right to Know and Delete
If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information was collected;
- The categories of personal information about you we disclosed for a business purpose or sold;
- The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
- The business or commercial purpose for collecting or selling the personal information; and
- The specific pieces of personal information we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy policy.
Shine the Light
If you are a California resident, in addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by California’s “Shine the Light” with third parties and affiliates for their own direct marketing purposes.
To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code